At InAttire, you can shop for your desired outfit with confidence. We select quality products and keep the customers' requirements in mind. If any issue with your order, we will sort it out. Please read our exchange and return policy before purchase.
Exchange Policy
We offer exchanges in cases where:
- The wrong item has been delivered.
- The product received is defective.
- The product is incomplete.
Customers can request an exchange within 3 days of receiving the order. After this time period, you can't claim.
The item must fulfil the following criteria for exchange:
- Be unused and unwashed.
- Be returned in its original packaging.
- Be in the same condition and complete as received.
Return Policy
Return are acceptable for the following reasons:
- Damaged or defective products.
- Incorrect items delivered.
- Products with manufacturing faults.
We do not offer returns or refunds for:
- Change of mind.
- Minor stitching or finishing variations.
- Personal dislike after purchase.
All return requests must be submitted within 3 days after delivery.
Important Conditions
Before exchange or return, fulfil the following criteria:
- The product is not used or washed.
- There should be no stain on the item.
- Provide evidence of the purchase order.
Sale & Discounted Items
- A product purchased in sales is not eligible for exchange or return. You can't change a damaged or incorrect order.
- Before placing an order read the complete description carefully.
Exchange & Return Process
To request an exchange or return:
- Contact our customer support team within the allowed time period.
- Share the order number with the reason for the request.
- In case of receiving a damaged or incorrect product, send product images for verification.
- After receiving your request, we will instruct you about return or exchange
Delivery Charges
- Customers may be responsible for delivery charges for exchanges due to size or preference issues.
- If the mistake is from our side, such as a wrong or damaged item, delivery charges will be covered by us.
Processing Time
- Exchange requests are usually processed within a few days after receiving the product.
- After inspecting the products, the further process started.
- Delivery time varies for different location.
Need Help?
If you have any query about the exchange and return, contact us via WhatsApp or email.